Employee Experience by Design: How to Create an Effective EX for Competitive Advantage Paperback – 3 Mar. 2021

This is a stellar guide to those looking to understand how to apply Design Thinking to re-design employee experiences within their organisation. With tried and tested ingredients from the domains of Service Design, Design Thinking, Psychology and Customer Experience, the insights, tools and techniques will allow you to co-design a better future with your employees.

My HR manager purchased this book on my behalf after i attended a webinar with Belinda on EX. I was tasked with improving our 'onboarding' process for new hires and this book greatly assisted me and validated the work i had already done in advance of reading it. I am now utilizing all the tools in the book to improve our EX for all employees not just new hires. Definitely a must for all HR practitioners.

This is a great book bringing together the worlds of employee experience and employee engagement. Gannaway and Bridger detail out how to campaign for, scope, design, implement and measure EX within a business, and do so in a very readable, practical style. Useful for beginners and experienced practitioners alike - top marks.

Employee Experience by Design" is an essential guide that tackles workplace stress, providing actionable tools and insights to enhance employee well-being. Expertly crafted by Emma Bridger and Belinda Gannaway, it combines positive psychology and human-centered design, offering step-by-step advice endorsed by industry leaders. This timely book empowers readers to create a positive work environment, fostering happier employees and improved business outcomes. With its practical approach and real-world examples, it's a must-read for those dedicated to optimizing employee experience.

I thoroughly recommend this book for those practitioners who want/ need the tools and resources to develop an Employee Experience that really drives increased engagement and productivity of their people. It's an easy to follow and practical guide which I have found so useful!

I liked how practical this book was, lots I could use straight away

Organisations talk about putting their people at the heart of what they do. With this book, that aspiration can be realised. It’s been invaluable for connecting internal communications to employee experience. From the clearly-written, research-informed concepts and unbeatable insights, this is an incredibly timely guide as we consider the impact of new, more agile working arrangements. Packed with examples of EX in action and simple, practical techniques applicable to all settings, you can start making a positive difference straight away.

This easy to read book is crammed with proven research, top tips and plans for companies of all sizes to put their most important asset first: people. This book looks at retaining, motivating and creating happiness in the workplace all important factors and would make a great training aid.